Frequently Asked Questions (FAQs)

Browse our list of frequently asked questions to find your answers. If anything you don't find here, you can reach out to us at support@unmixr.com

Voiceover
  • What is Unmixr Text to Speech Studio?

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    Unmixr AI Text to Speech Studio is a tool that turns text into realistic, human-like voiceovers with customization options like pitch, speed, emotion, and accents.

  • How does balance work in text-to-speech?

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    Balance is based on the number of characters. Each plan includes a character balance to use for generating voiceovers.

  • How many voices does Unmixr support?

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    Unmixr supports over 1,300 synthetic voices in various languages and emotional styles, so you can find the perfect match for any project.

  • What languages are available?

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    Unmixr supports more than 100 languages and accents, with multiple voices in each language.

  • What are multilingual voices?

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    Multilingual voices can speak in multiple languages, automatically detecting the language in your text.

  • How can I set the default language and voice?

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    You can set default language and voice preferences directly in the text-to-speech editor.

  • Can I customize word pronunciation?

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    Yes, customize pronunciation by selecting text or saving words in the global pronunciation library, which applies automatically.

  • How do I add pauses in my voiceover?

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    Add pauses by selecting text and choosing the pause option, or by typing [pause 8s] for an 8-second pause.

  • Can I set default pause settings for punctuation?

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    Yes, customize pause lengths for punctuation or between sentences for a natural-sounding flow.

  • Do voices support different emotions and styles?

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    Yes, many voices support emotions like cheerful, sad, angry, and more for expressive voiceovers.

  • Can I use multiple voices in one script?

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    Yes! Assign different voices within the same script to different parts, enhancing dynamic storytelling.

  • Can I generate audio for a fixed duration?

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    Yes, you can specify a duration within half to twice the natural audio length, with adjustments as needed.

  • Can I set a fixed duration for each voice block?

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    Yes, each voice block can have its own specified duration for precise timing control.

  • How do I organize my audio files?

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    Organize files by creating projects, where you can manage, merge, and edit your audio files.

  • Can I add background music to my voiceovers?

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    Yes, enhance your voiceover by adding background music to create a richer audio experience.

  • How can I add sound effects?

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    Sound effects can be added to your voiceover by choosing from available options in the editor. To add sound effect, select the text then choose sound effect and then insert before or after the selected text.

  • Can I upload my own sound effects?

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    Yes, you can upload custom sound effects to personalize your voiceover project.

  • What audio formats can I download?

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    Unmixr offers several formats for download, including MP3, WAV, FLAC, OGG and AIFF. You can customize codec, bitrate, channel, volume and quality in the advanced settings. To download audio in any of these fomats choose Audio Converter, select audio then choose settings and Submit.

  • How do I merge multiple audio clips?

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    Select and merge multiple audio clips to create seamless, continuous audio. To merge audios, go to My Audios then select two or more audios. Now click on Merge Audios, give a title and Submit. Optionally you can add silence in each audio or add more audios from the dropdown.

  • How can I find voices with specific accents?

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    Select accent in the left panel where you can see for example All(283). Click on it and you will see the supported accents for that language.

  • What are presets, and how can I save them?

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    Presets allow you to save voice settings (e.g., pitch, speed, emotion, intensity etc) for future use, ensuring consistent output across projects.

  • How do I import a script into Unmixr?

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    Copy and paste your script into the text box in the editor, where you can further customize it or click on the Import wizard right above the voice editor. You can import PDF, Word, ePUB, Text files and any public webpage.

  • What is “intensity,” and how do I use it?

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    Intensity adjusts the strength of emotions in the voice, like making a voice sound more excited or reserved.

  • Can I share my generated audio?

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    Yes, you can share audio by downloading and distributing it through your preferred platform. You can also share the audio url by customzing the audio widget.

  • Is commercial use allowed for generated audio?

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    Yes, audio generated with Unmixr can be used commercially in your projects, such as ads or podcasts but you have to be on either LTD or subscription.

  • Can I generate and edit subtitles?

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    Yes, Unmixr can generate subtitles for your audio. You can also edit the subtitle for any mispronounced word correction or timing adjustment.

Voice Cloning
  • What is Instant Voice Cloning?

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    Instant Voice Cloning is a service that lets you create a clone of your voice or any audio sample and use it to generate audio in multiple languages.

  • How does Instant Voice Cloning work?

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    The process involves three steps: 1. Record or upload an audio sample, 2. Assign a name and description to the cloned voice, and 3. Use the cloned voice to generate audio.

  • What are the best practices for creating a high-quality voice clone?

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    For the best results: use a single-speaker audio sample with steady volume, tone, and emotion; keep pauses brief (0.5 seconds recommended); avoid background noise, room echo, and ensure professional recording quality.

  • What are the audio requirements for voice cloning?

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    Audio samples should be between 30 and 80 seconds long, in any language, and under 120MB in size.

  • What languages are supported for generating audio with cloned voices?

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    You can generate audio in English, Chinese, German, Japanese, French, Spanish, Korean, and Arabic.

  • Can I use a sample with multiple speakers for cloning?

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    No, only single-speaker audio samples are supported for optimal results.

  • Where can I find my cloned voices?

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    All your cloned voices can be accessed in the 'Cloned' tab in the left panel of the Voice Studio.

  • Can I name and describe my cloned voices?

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    Yes, during the cloning process, you can assign a name and an optional description to each cloned voice.

  • How do I get started with Instant Voice Cloning?

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    Visit https://app.unmixr.com/signup to sign up or log in. Once inside the app, follow the simple three-step process to create your cloned voice.

  • How can I buy more voice cloning credits?

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    You can purchase additional voice cloning credits by visiting https://app.unmixr.com/buy-credits.

  • What is the recommended environment for recording audio samples?

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    For optimal quality, record in a quiet environment with no background noise, minimal room echo, and steady tone and volume.

  • Does the service support text-to-speech using cloned voices?

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    Yes, you can use your cloned voices to generate audio from text, allowing for seamless text-to-speech functionality.

Document Translation
  • What is Document Translation?

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    Document Translation service translates your documents into more than 100 languages while preserving the original layout and structure.

  • How many documents can I upload at once?

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    You can upload multiple documents simultaneously by dragging and dropping them into the upload section.

  • What file formats are supported?

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    Unmixr supports PDF, DOCX, DOC, CSV, HTML, PPT, XLS, RTF, TXT, and many more.

  • Do you support scanned PDFs?

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    Yes, we support scanned PDFs, but not all languages are supported. When you select a language, you will see appropriate instructions about scanned PDF compatibility.

  • How accurate is the translation?

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    Unmixr uses advanced AI technology to ensure high-quality translations while preserving document formatting.

  • Can I use a glossary file for specific terms?

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    Yes, if you have a glossary, you can upload it along with the document to ensure accurate translation of specialized terms.

  • What languages are available?

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    Unmixr supports more than 100 languages and accents, with multiple voices available for each language.

  • How long does the translation process take?

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    The translation process is fast and typically takes a few moments, depending on the file size and complexity.

  • What happens if I don’t have sufficient balance to upload files?

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    If your balance is insufficient, you’ll see a message prompting you to upgrade your plan. Navigate to the 'Buy Plan' section to purchase or top up your account.

  • How do I contact support?

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    For assistance or troubleshooting, email us at support@unmixr.com. Our team is ready to help!

Speech to Text
  • What is Unmixr?

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    Unmixr is a platform that offers advanced transcription services for audio and video content, including features like speaker diarization, real-time transcription, editing, and exporting.

  • How does Unmixr handle speaker diarization?

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    Unmixr automatically identifies and separates different speakers in your transcripts for better organization and clarity.

  • Can I edit my transcriptions on Unmixr?

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    Yes, Unmixr allows you to edit transcripts effortlessly. You can change speaker names, change speakers if labelled incorrectly, and fine-tune the text as needed.

  • What file formats can I export my transcript to?

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    You can export your transcript in multiple formats, such as plain text, DOCX, and subtitles like WebVTT or SRT.

  • Is there a free trial available?

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    Yes, Unmixr offers a free trial to let users experience its features before committing to a subscription.

  • Do I need to install any software to use Unmixr?

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    No, Unmixr is entirely web-based. You can access it from any modern browser without the need for installation.

  • Can I use Unmixr to summarize transcripts?

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    Yes, Unmixr provides an automatic summary generation feature to extract key points and create summaries from your transcripts.

  • Is my data secure on Unmixr?

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    Unmixr uses state-of-the-art encryption and security measures to ensure your data is safe and confidential.

  • What types of files can I upload to Unmixr?

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    You can upload various audio and video file formats, such as MP3, WAV, MP4, and more, for transcription.

  • How do I get started with Unmixr?

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    Simply sign up at Unmixr.com and start uploading your audio or video files to experience fast and accurate transcription services.

Audio and Video Dubbing
  • What is Unmixr's AI-powered Dubbing Studio?

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    It is a human-assisted dubbing studio with advanced editing features, allowing you to create dubbing in 100+ languages in just three easy steps.

  • What are the steps to create dubbing using Unmixr?

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    1. Upload and transcribe your audio/video file. 2. Translate the transcript into your desired language and select speakers. 3. Create dubbing with a single click.

  • How accurate is the transcription feature?

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    Unmixr provides lightning-fast transcription with unmatched accuracy, converting audio and video to text seamlessly.

  • What languages does Unmixr support?

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    Unmixr supports over 100 languages for dubbing and transcription.

  • Can I translate my transcript into multiple languages?

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    Yes, you can translate your transcript into more than 100 languages supported by the platform.

  • Do I need technical skills to use Unmixr?

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    No, Unmixr is designed to be user-friendly, enabling anyone to create professional dubbing without technical expertise.

  • How long does it take to create dubbing?

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    You can create dubbing in under a minute, thanks to Unmixr's efficient and streamlined process.

  • How can I access the platform?

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    If you're a registered user, you can access the app through the dashboard. New users can sign up on the Unmixr website to get started.

  • Is there a free trial available?

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    Yes, Unmixr provides affordable pricing options and selected plans offer free trial. Check the signup page for details.

AI Chatbot
  • What is Tommy?

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    Tommy is an AI-driven chatbot software powered by Industry leading AI Chat models powered by Large Language Models, designed to provide intelligent and interactive conversations with users.

  • What are the key features of Tommy?

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    Tommy comes equipped with the following features: Chat Persona, Interactive Prompts, Read Text from Image, Record Using Mic, Chat History, and Search Chat History.

  • Can I use multiple chat engines with Tommy?

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    Yes, Tommy supports multiple chat engines such as GPT-4o, Claude-3.5, LLaMa-3, Gemini Pro, Perplexity, and Cohere, allowing seamless model switching during conversations.

  • What is the DocChat feature?

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    The DocChat feature allows you to chat with documents and webpage, enabling you to connect local PDF, Word, and web pages to generate useful insights.

  • Can Tommy create images?

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    Yes, Tommy can generate high-quality and stunning images inspired by the content created during conversations.

  • How does voice interaction work in Tommy?

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    Tommy supports voice interaction through microphone recording, allowing you to converse naturally and hands-free.

  • Can I access my chat history?

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    Yes, you can access your chat history to revisit past interactions and pick up where you left off.

  • Does Tommy have a search feature for chat history?

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    Yes, Tommy includes a powerful chat history search feature to help you rediscover past interactions.

  • Can I open my script in a voice studio?

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    Yes, Tommy allows you to open scripts directly in your voice studio from your conversations.

  • What are Interactive Prompts?

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    Interactive Prompts let you steer the conversation and explore a wide range of topics effortlessly.

AI Image Generator
  • What does the AI Image Generator do?

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    The AI Image Generator creates unique images based on your text prompts.

  • Can I refine my text prompts?

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    Yes, the tool provides intelligent suggestions to improve your prompts for better results.

  • What image sizes and styles are supported?

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    You can create images in multiple sizes, artistic styles, and resolutions.

  • Is the image generation process easy to use?

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    Absolutely! The process is designed to be effortless and user-friendly.

  • Can I use the AI for non-image related tasks?

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    This tool is specifically tailored for image generation and refinement from text prompts.

  • Are there any examples of generated images?

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    Yes, you can view examples of generated images in the provided gallery on the website.

Pricing
  • Can I change or cancel my plan anytime?

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    Yes, you can change or cancel your plan anytime.

  • Is there a money-back guarantee?

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    Yes, there is a 30-day money-back guarantee.

  • What payment methods do you accept?

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    We accept payment via Stripe, which is 100% secured.

  • What if I still have questions?

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    If you have any questions, you can contact us at support@unmixr.com or visit our FAQ page.

Help and Support
  • How can I contact customer support?

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    You can contact our customer support team via email at support@unmixr.com or send message to our discord channel (https://discord.gg/sMQcffpKM7). We are available 24/7 to assist you.

  • Is there a live chat feature for support?

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    Currently, we have live chat feature with limited extent. However, you can reach out to us through email for immediate assistance.

  • How can I cancel or change my plan?

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    You can cancel or change your subscription plan anytime by going to your account settings and selecting "Manage Subscription". If you need further help, contact support.

  • What is the refund policy?

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    We offer a 30-day money-back guarantee. If you are not satisfied with the service, you can request a full refund within 30 days of purchase.

  • How do I reset my password?

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    To reset your password, go to the login page and click "Forgot Password". Follow the instructions sent to your registered email to reset your password.

  • What should I do if I am unable to make a payment?

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    If you are having trouble making a payment, please check that your payment details are correct and that there are no issues with your bank. If the problem persists, contact support for further assistance.

  • Is there a mobile app for this service?

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    Currently, we do not have a mobile app. However, our platform is responsive and accessible from any mobile browser.

  • Can I get help with specific use cases or features?

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    Yes, we are happy to assist with specific use cases. Please send us an email at support@unmixr.com with your needs and we will be glad to help you.

  • How can I report a bug or issue?

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    If you encounter any bugs or issues, please email our support team at support@unmixr.com or send message to our discord channel with details of the problem, and we will address it as soon as possible.

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Please send us your query at support@unmixr.com or visit our FAQ page.

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