Frequently Asked Questions (FAQs)

Unmixr generates some of the most realistic AI voiceovers available, with a voice for every use case across 100+ languages and 155 accents, plus per-line control over emotion, pacing, pitch, and pronunciation. Unlike a basic TTS generator, the same project also produces captions, video narration, and multilingual dubs — so the voiceover arrives publish-ready.

Yes. Audio generated with Unmixr can be used commercially — in courses, ads, videos, podcasts, and client work — as long as you are on a subscription or lifetime (LTD) plan. Free-trial audio is meant for evaluation.

Unmixr covers 100+ languages and 155 accents with a voice for every use case, including multilingual voices that automatically detect and switch languages within one script. Voice cloning is supported in 80+ languages.

Yes. Many voices support pre-trained emotions (cheerful, sad, excited, whispering, and more) with adjustable intensity, and every voice can be directed with speaking rate, pitch, volume, pauses, emphasis, and breathing. Pronunciation rules for names and acronyms are saved to a library and applied project-wide.

You can download audio as MP3, WAV, FLAC, OGG, or AIFF with configurable codec, bitrate, and quality. The same project can generate matching subtitles and transcripts, and continue into PowerPoint-to-Video or Training Video Maker to export a narrated MP4.

A TTS generator hands you an audio file and stops. Unmixr is an AI voice studio: the script that produced your voiceover also produces captions, a narrated video, and dubbed versions in 100+ languages — in one project, without re-recording. Voice quality is the starting point; the publishing workflow is the difference.

Yes. Pick one AI voice for the entire curriculum, or clone an approved voice (supported in 80+ languages) so every lesson, module, and update sounds like the same narrator. Saved presets and pronunciation rules keep delivery consistent even months later.

Credits are calculated from the number of characters in your script. Standard voices (prebuilt, multilingual, cloned) cost 1 credit per character; Persona voices cost 2 credits per character because they use more advanced AI. Each plan includes a monthly or lifetime credit balance.

Yes. Assign different voices to different parts of the same script — ideal for dialogue, interviews, and character-driven storytelling. The Dialogue Studio adds drag-and-drop reordering for multi-speaker scripts.

Add pauses by selecting text and choosing the pause option, or by typing a tag like [pause 8s]. Sound effects and background music can be inserted before or after any selected text, and you can upload your own effects.

Paste your script directly into the editor, or use the Import wizard to bring in PDF, Word, ePub, and text files — or any public webpage.

Yes. Unmixr generates subtitles that match your narration, and you can edit them to correct any word or adjust timing before export.

You record or upload a short, clean audio sample — about 30 seconds is enough — and Unmixr builds a voice model from it. From then on, any text you type can be narrated in that voice, in 80+ languages, without recording again. The whole process takes minutes: upload, name your voice, generate.

Between 30 and 80 seconds of single-speaker audio, in any language, under 120MB. For the best clone, record in a quiet room with steady volume and tone, minimal echo, and brief pauses (about half a second).

Yes — a voice cloned from one language can generate audio in 80+ languages, including English, Spanish, French, German, Portuguese, Chinese, Japanese, Korean, Hindi, Arabic, Russian, and many more.

Yes — this is the most common use. Clone your voice once, then narrate every lesson, module, and update with it so the whole curriculum sounds like the same instructor. When content changes, edit the script and regenerate only the affected lines — no re-recording session needed.

Cloning your own voice, or a voice you have explicit permission to use, is legal and exactly how Unmixr is meant to be used. Cloning someone's voice without their consent violates Unmixr's terms of service. For brand voices, get written authorization from the speaker before cloning.

Yes. Clone an approved voice once and reuse it across projects so training videos, product walkthroughs, and course modules all share one consistent brand narrator — regardless of who on the team produces them.

Your cloned voices are stored securely, are accessible only from your account, and are never shared with other users or used to train voices for anyone else. You can delete a cloned voice at any time.

No — only single-speaker audio samples are supported. A clean sample of one voice produces a far more accurate clone.

All your cloned voices appear in the 'Cloned' tab in the left panel of the Voice Studio, alongside the prebuilt voice library, and can be used anywhere a voice can — narration, dialogue, video, and dubbing.

Sign up free at app.unmixr.com, open Voice Cloning, and follow the three steps: record or upload your sample, name the voice, and generate. Additional cloning credits are available at app.unmixr.com/buy-credits.

Document Translation service translates your documents into more than 100 languages while preserving the original layout and structure.

You can upload multiple documents simultaneously by dragging and dropping them into the upload section.

Unmixr supports PDF, DOCX, DOC, CSV, HTML, PPT, XLS, RTF, TXT, and many more.

Yes, we support scanned PDFs, but not all languages are supported. When you select a language, you will see appropriate instructions about scanned PDF compatibility.

Unmixr uses advanced AI technology to ensure high-quality translations while preserving document formatting.

Yes, if you have a glossary, you can upload it along with the document to ensure accurate translation of specialized terms.

Unmixr supports more than 100 languages and accents, with multiple voices available for each language.

The translation process is fast and typically takes a few moments, depending on the file size and complexity.

If your balance is insufficient, you’ll see a message prompting you to upgrade your plan. Navigate to the 'Buy Plan' section to purchase or top up your account.

For assistance or troubleshooting, email us at support@unmixr.com. Our team is ready to help!

Upload your audio or video to Unmixr (or record directly in the browser), and it is transcribed into timestamped, speaker-labeled text within minutes. You then edit the transcript in the browser and export it as SRT, VTT, DOCX, or TXT — no software to install.

Unmixr's AI reaches up to 99% accuracy on clear recordings, with timestamps and speaker labels included. Because the transcript is fully editable in the browser, the last percent is a quick review pass rather than a re-typing job.

Yes. Speaker diarization automatically detects and separates speakers, so interviews, meetings, and podcasts come out as structured, labeled dialogue. You can rename speakers and fix any mislabeled lines in the editor.

Both. Unmixr exports subtitles as SRT and WebVTT, plus transcripts as plain text and DOCX. Timestamped paragraphs make the same text usable as captions, show notes, or documentation.

Yes. Once transcribed, the same text can be translated and exported as subtitles in other languages — Unmixr supports transcription and translation workflows across 100+ languages, all inside the same project.

Yes — this is where Unmixr differs from single-purpose converters. Your reviewed transcript becomes the dub script: translate it, review the translation, and generate AI-voiced dubbing in 100+ languages, then export the dubbed video with matching subtitles.

Common formats including MP3, WAV, and MP4 are supported, with parallel uploads for batches. Unmixr is entirely web-based, so everything happens in your browser.

Yes. Draft AI Content generates summaries, meeting minutes, key points, blog posts, and sales insights from any transcript, using prebuilt or custom templates.

Yes. Uploads and transcripts are protected with encryption and enterprise-grade security measures, and your files remain private to your account.

Yes. Sign up free at app.unmixr.com — no credit card needed — and transcribe your first files to try the editor, exports, and AI drafting before choosing a plan.

Upload your video and Unmixr transcribes the speech, translates the script into your target language, and voices it with natural AI voices matched to each speaker. You review and edit the translation before the dub is generated, then export the dubbed video with matching subtitles — all in the browser.

Unmixr supports dubbing and translation across 100+ languages, with multiple AI voices per language so you can match gender and tone per speaker. Translated subtitles can be downloaded in the same languages.

Yes — this is the core of Unmixr's human-in-the-loop workflow. Review every translated line, fix terminology, split or merge segments, and assign voices per speaker before anything is voiced. After generating, you can edit any segment and regenerate just that part.

Yes. Unmixr times each dubbed segment against the original speech, and you can fine-tune per-segment timing, speaking speed, and natural-versus-fixed duration to keep the dub aligned with what's on screen.

Yes. Clone your voice from a short sample and use it for dubbing, so your audience keeps hearing you in their own language. Voice cloning is supported in 80+ languages.

Yes. Exports include the dubbed audio or video plus subtitles — you can download subtitles in any of the 100+ supported languages, and even import an existing subtitle file to generate a dub from it.

A traditional studio dub costs thousands per language once translators, voice actors, and engineers are involved. With Unmixr, dubbing is billed from your plan's credits at a small fraction of that, and revisions cost only the segments you regenerate. Selected plans include a free trial.

No. The whole workflow — upload, transcribe, translate, review, dub, export — runs in a guided browser studio designed for content and L&D teams, not audio engineers.

Yes. Teams use Unmixr to turn a master course into a localized library: each lesson is dubbed and subtitled in every target language from the same reviewed transcripts. See the Course Video Localization workflow for the end-to-end process.

Convertible credits are one shared audio wallet for voiceover, transcription, and dubbing. Instead of separate audio allowances, each new plan gives you one monthly credit balance that you can spend on any mix of those tasks - all voiceover this month, all dubbing the next, or anything in between.

The rates are fixed and simple: 1 credit = 1 voiceover character, 240 credits = 1 transcription minute, and 1,920 credits = 1 dubbing minute. For example, Pro's 2.6M monthly credits cover about 2.6M voiceover characters, roughly 180 hours of transcription, around 22 hours of dubbing, or any combination of the three.

No. Existing subscribers are grandfathered — your current plan continues unchanged at its current price with the same allowances. You can switch to one of the new convertible-credit plans from your billing page whenever you like, but you never have to.

Yes. Credit packs are available as add-ons on any paid plan: 250,000 credits for $7 or 1,000,000 credits for $25. Pack credits spend at the same conversion rates as plan credits and stay valid for 12 months from purchase, while your monthly plan credits refresh with each billing cycle.

Convertible credits cover everything you generate: voiceover characters (prebuilt or cloned voices), transcription minutes, and dubbing minutes. There are no per-feature surcharges — inline voice customization, instruction-based voice directing, subtitles, and exports are included with every plan.

Annual billing gives you 2 months free — you pay for 10 months and get 12. Starter is $190/year (vs $228 paid monthly), Pro is $490/year (vs $588), and Business is $990/year (vs $1,188).

New accounts can start a 7-day free trial of Pro with 10,000 convertible credits — enough for about 10,000 voiceover characters, ~41 minutes of transcription, or ~5 minutes of dubbing, in any mix. No credit card is required, and nothing is charged automatically when the trial ends: you only pay if you choose to subscribe.

Yes. Upgrades take effect immediately, downgrades apply at your next billing cycle, and you can cancel anytime — your plan stays active until the end of the period you have paid for.

No. Cloned voices generate at the same rate as prebuilt voices — 1 credit per character from your regular wallet. Plans differ only in how many clone profiles you can create: 5 on Starter, unlimited on Pro and Business.

The tiers differ in credit volume and limits, not studio access. Every paid plan unlocks all studios, video workflows, exports, and the developer API. Starter ($19/mo) includes 400K credits and 5 voice-clone profiles. Pro ($49/mo) includes 2.6M credits, unlimited clone profiles, and higher API limits. Business ($99/mo) includes 6.5M credits, the highest API limits and upload durations, and priority support.

AppSumo/LTD customers redeem codes from the in-app plan page. Their AppSumo plan stays grandfathered and receives the separate allowances promised in the AppSumo offer; it is not converted into the new monthly convertible-credit wallet unless they later choose to subscribe to a new Unmixr plan.

We accept all major credit and debit cards through Stripe, which is fully secured. If you have any billing questions, contact us at support@unmixr.com.

You can contact our customer support team via email at support@unmixr.com or send message to our discord channel (https://discord.gg/sMQcffpKM7). We are available 24/7 to assist you.

Currently, we have live chat feature with limited extent. However, you can reach out to us through email for immediate assistance.

You can cancel or change your subscription plan anytime by going to your account settings and selecting "Manage Subscription". If you need further help, contact support.

We offer a 30-day money-back guarantee. If you are not satisfied with the service, you can request a full refund within 30 days of purchase.

To reset your password, go to the login page and click "Forgot Password". Follow the instructions sent to your registered email to reset your password.

If you are having trouble making a payment, please check that your payment details are correct and that there are no issues with your bank. If the problem persists, contact support for further assistance.

Currently, we do not have a mobile app. However, our platform is responsive and accessible from any mobile browser.

Yes, we are happy to assist with specific use cases. Please send us an email at support@unmixr.com with your needs and we will be glad to help you.

If you encounter any bugs or issues, please email our support team at support@unmixr.com or send message to our discord channel with details of the problem, and we will address it as soon as possible.